Subject: Re: Shipment not moving for 600822998 / Imile 604212053933
From: Michaela Manibo <[email-masked]>
To: KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Thu, 11 Jun 2020 10:37:40 +0400
List-Id: <ccteam.mumzworld.com>

Team,|

Please check and see it we can have this delivered via DHL instead.
Customer needs it ASAP

Thanks

On Thu, Jun 11, 2020 at 10:28 AM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> This order is not showing in any tracker even in the lost shipment. Please
> assist immediately.  Customer is very upset and refused the store credit.
> Cannot reorder as it is out of stock.
>
> Please help asap
> Team
>
>
> On Mon, May 18, 2020 at 8:47 PM Mohammed Ali Naji Almahdi <
> [email-masked]> wrote:
>
>> Dear KSA Team,
>>
>> The customer for this order is following up and the tracking shows that
>> the shipment has been assigned since the 21st of April.
>>
>> Could you please follow up with the courier so that the items are handed
>> over.
>>
>> If there are any issues please let me know.
>>
>> Kind Regards,
>>
>> Mohammed
>>
>