Subject: RE: Order Number 600876567
From: "Shajeeb" <[email-masked]>
To: "'Mostafa saad'" <[email-masked]>, "'Yaseen Shaqra'" <[email-masked]>, "'Harshil Gupta'" <[email-masked]>
Cc: "'Clearway Express'" <[email-masked]>, "'Anas nazzal'" <[email-masked]>, "'Outbound.fc'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'customer care'" <[email-masked]>
Date: Wed, 10 Jun 2020 16:43:16 +0400
List-Id: <ccteam.mumzworld.com>

+++Adding Harshil,

Regards,

Shajeeb

From: Mostafa saad <[email-masked]> 
Sent: Wednesday, June 10, 2020 12:33 PM
To: Yaseen Shaqra <[email-masked]>; Shajeeb Cheriyath <[email-masked]>
Cc: Clearway Express <[email-masked]>; Anas nazzal <[email-masked]>; Outbound.fc <[email-masked]>; lastmile <[email-masked]>; customer care <[email-masked]>
Subject: Re: Order Number 600876567

Hello Yaseen

Please place a new order 

@Shajeeb Cheriyath <mailto:[email-masked]>  Please update this order as lost.

 

Update on the sheet 

Regards 

Mostafa Saad 

LM Supervisor at Mumzworld  

 

On Wed, Jun 10, 2020 at 12:28 PM Yaseen Shaqra <[email-masked] <mailto:[email-masked]> > wrote:

@Clearway Express <mailto:[email-masked]>  Please note that we did not get an update from you regarding the location of the shipment 

@Mostafa saad <mailto:[email-masked]>  Please advise if we should place a new order to the customer 

On Sat, Jun 6, 2020 at 11:51 AM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

@Clearway Express <mailto:[email-masked]>   Please share your feedback.

Regards 

Mostafa Saad 

LM Supervisor at Mumzworld  

 

On Sat, Jun 6, 2020 at 11:46 AM Anas nazzal <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

The customer complained that the delivery guy called him and told him that he is in the reception but when the customer went to the reception there was no one there.

Kindly do the needful as the customer confirmed it is a birthday gift and need to be delivered as soon as possible.

Best regards,

Anas Nazzal

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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