Subject: Re: Order # 200290115 /POMUMZ_DXB195372/Missing item
From: Syed Yakoob <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, "inventory.fc" <[email-masked]>, Mamdouh Younes <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa saad <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Wed, 10 Jun 2020 16:27:12 +0400
List-Id: <ccteam.mumzworld.com>

+inventory.fc <[email-masked]> +Mamdouh Younes
<[email-masked]>

Best Regards,

ᐧ

On Wed, 10 Jun 2020 at 16:11, Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> The vendor confirmed 2 items have been given to us.
>
> @Outbound.fc <[email-masked]>  - please check in the warehouse
>
> @lastmile <[email-masked]> @Mostafa saad <[email-masked]> -
> has it been given to the courier?
>
> @ae.mumzworld <[email-masked]> - may we ask how many did you
> receive from us?
>
> Please update. the customer keeps on following up.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, Jun 8, 2020 at 9:43 PM <[email-masked]> wrote:
>
>> Hi Taqwa,
>>
>>
>>
>> We recently had a similar issue in which one customer only received the
>> car seat and not the stroller.
>>
>>
>>
>> Can you please check internally as to what mix up might have happened,
>> because we supplied them correctly.
>>
>>
>>
>> Regards,
>>
>> Yaser Mosanna
>>
>>
>>
>> *From:* Taqwa Ali <[email-masked]>
>> *Sent:* Monday, June 8, 2020 4:58 PM
>> *To:* [email-masked]; [email-masked]; [email-masked]
>> *Cc:* Karthik Sankar <[email-masked]>; customer care <
>> [email-masked]>
>> *Subject:* Order # 200290115 /POMUMZ_DXB195372/Missing item
>>
>>
>>
>> Dear Team
>>
>>
>>
>> Please assist as the CM didn't receive the car seat
>>
>>
>>
>> 200290115
>>
>> JRT-JK901115-90
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=899456>
>>
>> Jikel - Cruise Travel System - Grey
>>
>>
>>
>>
>>
>>
>>
>> Regards
>>
>> Taqwa
>>
>