Subject: Re: Missing Items - 100150403 awb: 4711998340
From: Mary Anne Agapito <[email-masked]>
To: "Mari Ibasan (CW.Accounts)" <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Karthik Sankar <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, ChildrenWomen <[email-masked]>, Account <[email-masked]>
Date: Wed, 10 Jun 2020 15:24:12 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mari,

Our team already found the missing items and we are preparing the delivery.

Thank you for your support.
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 10, 2020 at 2:22 PM Mari Ibasan (CW.Accounts) <
[email-masked]> wrote:

> Dear Team,
>
>
>
> Its impossible. We have delivered 4 boxes. Each item has separate box. And
> all code is written on the proof of delivery attached. Please check.
>
>
>
> ART925-145  - CULLAMI CRADLE
>
> ART927  - NET FOR CULLAMI CRADLE
>
> ART928 – TOYS
>
> ART926-145 – BEDDING KIT FOR CULLAMI
>
>
>
>
>
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Wednesday, June 10, 2020 9:42 AM
> *To:* Mari Ibasan (CW.Accounts) <[email-masked]>; Outbound.fc <
> [email-masked]>; Mohit Caleb <[email-masked]>; Syed
> Yakoob <[email-masked]>
> *Cc:* Karthik Sankar <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; lastmile <
> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
> saad <[email-masked]>
> *Subject:* Missing Items - 100150403 awb: 4711998340
>
>
>
> Hi Team,
>
>
>
> We have a KSA customer, who complained about the missing items on his
> order.
>
>
>
>
> 100150403
>
> BK-BUNDLEART925-145
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1151390>
>
> Cam - Cullami Bundle w/ Net, Toys and Bedding Kit Beige
>
>
>
> PO: POMUMZ_DXB196230
>
>
>
> It was supposed to be a set like shown below
>
>
>
>
>
> But they only received only the crib
>
>
>
>
>
> Kindly check and do the needful. The wife will give birth this week and
> needs it urgently.
>
>
>
> Awaiting your response. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>