Subject: Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red
From: Mary Anne Agapito <[email-masked]>
To: Arun Menon <[email-masked]>
Cc: April De Torres <[email-masked]>, Mostafa saad <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Wed, 10 Jun 2020 11:28:00 +0400
List-Id: <ccteam.mumzworld.com>

Hi Arun,

Please update us urgently, the customer keeps on following up.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 10, 2020 at 11:19 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Arun,
>
> 2 front wheels were missing from the stroller but only 1 was received by
> our team, Kindly provide the 2nd front wheel and update us urgently.
>
> Regards
>
> On Sun, Jun 7, 2020 at 3:41 PM Denmark A <[email-masked]> wrote:
>
>> @Samiya Sheikh <[email-masked]> Please be informed that upon
>> checking the item  to send it back to the customer we found out that the
>> front wheel is missing ,we just received only 1 piece from the vendor.
>>
>> Regards,
>> Den mark
>>
>> On Thu, May 28, 2020 at 4:53 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear All,
>>>
>>> Spare item received and bound to reship to customer.
>>>
>>> @Mostafa saad <[email-masked]> Please assist us to send the
>>> item back to the customer to the below address.
>>>
>>> Regards,
>>> Den mark
>>>
>>>
>>> On Tue, May 26, 2020 at 5:19 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>>   Hi Team,
>>>>
>>>> Kindly note the below, arrange collection of the wheels.
>>>>
>>>> Regards
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Arafath {YL Online} <[email-masked]>
>>>> Date: Tue, May 26, 2020 at 3:17 PM
>>>> Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller With
>>>> Reclining Seat - Red
>>>> To: Arun Menon <[email-masked]>, Samiya Sheikh <
>>>> [email-masked]>
>>>> Cc: customer care <[email-masked]>, April De Torres <
>>>> [email-masked]>, Sajan E. <[email-masked]>
>>>>
>>>>
>>>> Hi Samiya,
>>>>
>>>>
>>>>
>>>> Wheel is ready here for collection.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Arafath
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Arun Menon
>>>> *Sent:* 26 May 2020 12:03
>>>> *To:* Samiya Sheikh; Arafath {YL Online}; Sajan E.
>>>> *Cc:* customer care; April De Torres
>>>> *Subject:* RE: Missing wheels 600857609 // Baby Plus - Twin Stroller
>>>> With Reclining Seat - Red
>>>>
>>>>
>>>>
>>>> Arafath,
>>>>
>>>>
>>>>
>>>> Pls confirm..
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Arun Menon*
>>>>
>>>> Manager – Finance
>>>>
>>>> Younglife Trading
>>>>
>>>> PO Box # 18742, UAE
>>>>
>>>> Tel +9710 48163075 |  GSM +9715 61137257 |  Fax +9714 8807223 |
>>>> E:[email-masked]
>>>>
>>>>
>>>>
>>>> *From:* Samiya Sheikh [mailto:[email-masked]]
>>>> *Sent:* 26 May 2020 12:02
>>>> *To:* Arun Menon
>>>> *Cc:* customer care; April De Torres
>>>> *Subject:* Re: Missing wheels 600857609 // Baby Plus - Twin Stroller
>>>> With Reclining Seat - Red
>>>>
>>>>
>>>>
>>>> Hi Arun,
>>>>
>>>>
>>>>
>>>> the following customer received her item but the front wheels are
>>>> missing: Kindly check and update if the wheels are available.
>>>>
>>>>
>>>>
>>>> @April De Torres <[email-masked]> kindly assist.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> On Mon, May 25, 2020 at 10:14 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Kindly assist.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> On Sat, May 23, 2020 at 12:08 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Arun,
>>>>
>>>>
>>>>
>>>> the following customer received her item but the front wheels are
>>>> missing: Kindly check and update if the wheels are available.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>