Subject: Re: [EXTERNAL] Re: DAMAGE SHIPMENT 8.6.2020 SHIPMENT 1 OF 4 1Z289F8W6755965191
From: Ronald Gaviola <[email-masked]>
To: [email-masked]
Cc: Hussain Firoz Miyagamwala <[email-masked]>, [email-masked], Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Alaa Musa <[email-masked]>, Amir Julkarnain <[email-masked]>, Customer Care Team <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, lastmile <[email-masked]>, Pavankumar A <[email-masked]>, Rzaldivar <[email-masked]>
Date: Wed, 10 Jun 2020 11:18:46 +0400
List-Id: <ccteam.mumzworld.com>

Chantelle,

We can't deliver damaged shipments to the customer.

 +Amir Julkarnain <[email-masked]> +Ekta Jesswani
<[email-masked]> Please
advise if you can place a new order, we shall return this package to Tamer
and please inform the customer for the same.

Regards,
Ronald

On Wed, Jun 10, 2020 at 11:09 AM <[email-masked]> wrote:

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> Dear Ronald,
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> Kind reminder
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> We will  RTS the damaged box and can we deliver the other 3 boxes .
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>   Best Regards
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> *Chantelle Cardozo*
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> Preferred Customer Associate
>
>
>
> *UPS Gulf LLC *
>
> Al Moosa Tower 2, 25 Floor
>
> Sheikh Zayed Road, P.O. Box 26026
>
> Dubai, United Arab Emirates
>
> Tel +971 4 3815278
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> Mobile 00971561770264
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> Fax +971 4 3390835
>
> [email-masked]
>
>
>
> *Existing UPS rates will be revised effective 01 January 2020. For more
> information on the annual General Rate Increase (GRI) applicable to your
> account, please contact your Account Manager or call UPS Customer Service
> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
> 29th December 2019. *
>
>
>
> *From:* Ronald Gaviola [mailto:[email-masked] <[email-masked]>]
>
> *Sent:* Tuesday, June 9, 2020 11:06 AM
> *To:* Cardozo Chantelle (EUR6CTC) <[email-masked]>;
> Hussain Firoz Miyagamwala <[email-masked]>
> *Cc:* Mohit Caleb <[email-masked]>; Outbound.fc <
> [email-masked]>; Alaa Musa <[email-masked]>; Amir
> Julkarnain <[email-masked]>; Customer Care Team <
> [email-masked]>; Ekta Jesswani <[email-masked]>; Eugene Mugisa <
> [email-masked]>; Johannes Jade Pabeca <[email-masked]>;
> lastmile <[email-masked]>; Pavankumar A <[email-masked]>;
> Zaldivar Richelle (VLR5DPB) <[email-masked]>
> *Subject:* Re: [EXTERNAL] Re: DAMAGE SHIPMENT 8.6.2020 SHIPMENT 1 OF 4
> 1Z289F8W6755965191
>
>
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> Chantelle,
>
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>
> Please do not forget to send a return pre-alert to Tamer, We already
> agreed about this before. Please add +Hussain Firoz Miyagamwala
> <[email-masked]> in copy in all your return pre-alert mail.
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> Regards,
>
> Ronald
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> On Tue, Jun 9, 2020 at 10:41 AM <[email-masked]> wrote:
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> Dear Ronald
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> Thank you for your mail.
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> The below is noted  and will be actioned.
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>    Best Regards
>
>
>
>
>
> *Chantelle Cardozo*
>
> Preferred Customer Associate
>
>
>
> *UPS Gulf LLC *
>
> Al Moosa Tower 2, 25 Floor
>
> Sheikh Zayed Road, P.O. Box 26026
>
> Dubai, United Arab Emirates
>
> Tel +971 4 3815278
>
> Mobile 00971561770264
>
> Fax +971 4 3390835
>
> [email-masked]
>
>
>
>
>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Tuesday, June 9, 2020 9:49 AM
> *To:* Cardozo Chantelle (EUR6CTC) <[email-masked]>;
> Mohit Caleb <[email-masked]>; Outbound.fc <[email-masked]>
> *Cc:* Alaa Musa <[email-masked]>; Amir Julkarnain <
> [email-masked]>; Customer Care Team <[email-masked]>; Ekta
> Jesswani <[email-masked]>; Eugene Mugisa <[email-masked]>;
> Johannes Jade Pabeca <[email-masked]>; lastmile <
> [email-masked]>; Pavankumar A <[email-masked]>;
> Zaldivar Richelle (VLR5DPB) <[email-masked]>
> *Subject:* [EXTERNAL] Re: DAMAGE SHIPMENT 8.6.2020 SHIPMENT 1 OF 4
> 1Z289F8W6755965191
>
>
>
> CAUTION! This email originated outside of the organization. Please do not
> open attachments or click links from an unknown or suspicious origin.
> ------------------------------
>
> +Mohit Caleb <[email-masked]> +Outbound.fc
> <[email-masked]>
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> Please check and investigate, there was internal damage.
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> @[email-masked] <[email-masked]> -
> Please return to Tamer.
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> @Amir Julkarnain <[email-masked]> - Can we place a new order for
> the customer?
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>
>
> Regards,
>
> Ronald
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> On Tue, Jun 9, 2020 at 9:39 AM <[email-masked]> wrote:
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> Dear Ronald,
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> Please find below pictures,
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> As per the physical check, it shows the shipment is damaged from inside
> and the liquid spilled out , which is why the box is wet.
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> Kindly advise if you want us to repack and deliver or should we return it
> back to 3PL
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> Will wait for your response, thanks in advance
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>  Chantelle
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>