Subject: RE: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective-sr-38299
From: Marifi Lopez <[email-masked]>
To: Robert Gonzales <[email-masked]>
Cc: Sujan Raj <[email-masked]>, Rashid Khan <[email-masked]>, Naveed Aftab <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Amani Bani Odeh <[email-masked]>, Alina D'Souza <[email-masked]>, Denmark A <[email-masked]>
Date: Wed, 10 Jun 2020 07:11:46 +0000
List-Id: <ccteam.mumzworld.com>

Dear Robert,

Fyi, for the below email ticket nos. sr-38299.

Regards,

 MARIFI LOPEZ

Call Center Agent
TEL: +9714 404 20 20
FAX: +9714 320 30 57
WEB: www.betterlifeuae.com<https://www.betterlifeuae.com/>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates
<https://www.facebook.com/BetterLifeUAE>  <https://twitter.com/betterlifeuae>      <http://www.youtube.com/user/BetterLifeUAE>      <http://www.pinterest.com/betterlifeuae/>

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<https://esagdesignhub.ae/>

From: Denmark A [mailto:[email-masked]]
Sent: Tuesday, June 9, 2020 2:27 PM
To: Marifi Lopez <[email-masked]>
Cc: Robert Gonzales <[email-masked]>; Sujan Raj <[email-masked]>; Rashid Khan <[email-masked]>; Naveed Aftab <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>; Amani Bani Odeh <[email-masked]>; Alina D'Souza <[email-masked]>
Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Hi Marifi,

Due to long waiting the customer doesn't  want the item back to her and prepared a refund instead thank  you.

Regards,
Den mark

On Mon, Jun 1, 2020 at 10:14 AM Alina D'Souza <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team / Denmark,

Customer no longers needs the item she needs a refund.

Customer has raised numerous complaints on social media. Kindly process the refund

Regards,
Alina

On Sat, May 23, 2020 at 11:31 AM Marifi Lopez <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark
We will update to you after eid please bear with us.

Regards
Sent from Outlook Mobile<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2faka.ms%2fblhgte&umid=0a539d99-d79e-4a5d-8d4a-46e2cdad6a1a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-8d429f4c90268c8e0fbf606382d530d51c7d909e>

MARIFI LOPEZ

Call Center Agent

TEL: +9714 404 20 20
FAX: +9714 320 30 57

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates
<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=0a539d99-d79e-4a5d-8d4a-46e2cdad6a1a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-0fdf95db163ba4091fb844a2b5abd5d61059e810>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=0a539d99-d79e-4a5d-8d4a-46e2cdad6a1a&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-872ae348812da31aeb8922bd2787cb43dbc0aef2>

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________________________________
From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 23, 2020 11:22:16 AM
To: Marifi Lopez <[email-masked]<mailto:[email-masked]>>
Cc: Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Sujan Raj <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>
Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Hi Marifi,

Good day!

Could you please update us thank you.

Regards,
Den mark

On Sat, May 23, 2020 at 11:18 AM Amani Bani Odeh <[email-masked]<mailto:[email-masked]>> wrote:
Dears,

Please update.and what the estimated time to sort it out as the customer is follow up.

Thanks,
Amani

On Tue, May 19, 2020 at 9:37 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Hi Marifi,

Please see the phone number +971555827464

Regards,

On Tue, May 19, 2020 at 10:19 AM Marifi Lopez <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark ,

In your invoice  attached no contact nos. of the  customer can you please provide.

Regards,

MARIFI LOPEZ

Call Center Agent

TEL: +9714 404 20 20
FAX: +9714 320 30 57

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates
<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=094c83e6-ee01-4ecf-a6f6-1b5676ab0cfb&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-963c531d991db90148e1b268b540cefbfdf79515>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=094c83e6-ee01-4ecf-a6f6-1b5676ab0cfb&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-698b689142e23e206d3ac52b77d306c42b2a3d00>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=094c83e6-ee01-4ecf-a6f6-1b5676ab0cfb&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-a69a47530ede4aae87efb77f82d01a711e622cdd>

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From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, May 18, 2020 2:11 PM
To: Marifi Lopez <[email-masked]<mailto:[email-masked]>>
Cc: Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Sujan Raj <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Hi Marifi,

Please find the attached Sales invoice for your reference.

Regards,
Den mark

On Mon, May 18, 2020 at 1:56 PM Marifi Lopez <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark,

Machine already received can you please provide us invoice copy and customer details.

Regards,

MARIFI LOPEZ

Call Center Agent

TEL: +9714 404 20 20
FAX: +9714 320 30 57

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates
<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=158d5f19-7eb8-435f-a5bc-ee014baa7421&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-170d528dbdc32b80b64c75a67d03b9c3ba392679>

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From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Sunday, May 17, 2020 10:10 AM
To: Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Sujan Raj <[email-masked]<mailto:[email-masked]>>
Cc: Marifi Lopez <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Item handed over to One click.

@Sujan Raj<mailto:[email-masked]> Please confirm once delivered to the vendor thank you.

Regards,
Denmark

On Sun, May 17, 2020 at 9:21 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Hi Robert,

Thank you for the information,

@Amani Bani Odeh<mailto:[email-masked]> Item will be dispatched to the vendor today for evaluation.

Regards,
Den mark

On Sat, May 16, 2020 at 11:22 AM Robert Gonzales <[email-masked]<mailto:[email-masked]>> wrote:
Dear Den mark,

Pls. call Service center 971 4 404 2020 (Ms. Marifi).
Location in Better Life Warehouse, Ras Al Khor Industrial Area, Dubai
Near Nisssan Service Center

Regards,

ROBERT GONZALES

Commercial Executive

DIRECT: +9714 702 89 50 TEL: +9714 702 89 00
FAX: +9714 238 42 68 MOBILE: +971 55 812 63 18

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,  Dubai, United Arab Emirates
<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-57d115c0d34e265fce2bd497f1ba676bc1079ba0>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-59ea155f1664e5b781feeec9dd9493e015f3097a>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-895b5b6deff9444eee0534258ea70c1a83585595>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-d3288f3a777e9356eddffddc67b5887fdda12cc2>

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From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Saturday, May 16, 2020 11:17 AM
To: Robert Gonzales <[email-masked]<mailto:[email-masked]>>
Cc: Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Dear All,

Good day!

May we know what is the exact address of your warehouse / service center and contact person to whom we will hand over the item?

Regards,
Den mark

On Sat, May 16, 2020 at 9:51 AM Robert Gonzales <[email-masked]<mailto:[email-masked]>> wrote:
Dear Amani,

Pls. send the unit to our Warehouse in Service center department.
We need PO number from which the item was billed.

Regards,

ROBERT GONZALES

Commercial Executive

DIRECT: +9714 702 89 50 TEL: +9714 702 89 00
FAX: +9714 238 42 68 MOBILE: +971 55 812 63 18

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,  Dubai, United Arab Emirates
<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=18ad8e3c-3060-4234-9ab1-7f9277f4e5c0&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-ff1e57632ea7c4105d6f2cf796b8927ab9f6e2ba>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=18ad8e3c-3060-4234-9ab1-7f9277f4e5c0&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-3fac4f64d7c4930851a80800e9b215194cc587eb>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=18ad8e3c-3060-4234-9ab1-7f9277f4e5c0&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-1b3efe8f96ed7f0d39aeb3b12df9e04a36374e68>

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This e-mail message, including any attachments, is for the exclusive use of the addressee and contains confidential or privileged information. If you have received this message in error, please immediately notify the sender and delete this e-mail and any attachments.Any review, retransmission, disclosure, copying or modification is strictly forbidden. Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into contracts or contractual obligations via electronic mail, unless otherwise agreed in writing between parties concerned.

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From: Amani Bani Odeh [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Friday, May 15, 2020 10:53 AM
To: Rashid Khan <[email-masked]<mailto:[email-masked]>>; Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Dears,

Please update the customer is waiting.

Thanks,
Amani

On Sat, May 9, 2020 at 11:02 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

I wanted to try SMEG blender for the first time today and it doesn't work, seems to be faulty...

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark

Subject: RE: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective-sr-38299
From: Marifi Lopez <[email-masked]>
To: Robert Gonzales <[email-masked]>
Cc: Denmark A <[email-masked]>, Sujan Raj <[email-masked]>, Rashid Khan <[email-masked]>, Naveed Aftab <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, "Amani Bani Odeh" <[email-masked]>, Alina D'Souza <[email-masked]>, "Anisa Shaikh" <[email-masked]>, Ramkumar Balaraman <[email-masked]>
Date: Mon, 1 Jun 2020 08:08:35 +0000

Dear Robert,

Kindly assist the below email ticket nos. sr-38299

Regards,

From: Alina D'Souza [mailto:[email-masked]]
Sent: Monday, June 1, 2020 10:14 AM
To: Marifi Lopez <[email-masked]>
Cc: Denmark A <[email-masked]>; Robert Gonzales <[email-masked]>; Sujan Raj <[email-masked]>; Rashid Khan <[email-masked]>; Naveed Aftab <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>; Amani Bani Odeh <[email-masked]>
Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

Hi Team / Denmark,

Customer no longers needs the item she needs a refund.

Customer has raised numerous complaints on social media. Kindly process the refund

Regards,

Alina

On Sat, May 23, 2020 at 11:31 AM Marifi Lopez <[email-masked]<mailto:[email-masked]>> wrote:

   Dear Denmark

   We will update to you after eid please bear with us.

   Regards

   Sent from Outlook Mobile<https://aka.ms/blhgte>

MARIFI LOPEZ

Call Center Agent

TEL: +9714 404 20 20
FAX: +9714 320 30 57

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com/>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates

<https://www.facebook.com/BetterLifeUAE>

<https://twitter.com/betterlifeuae>

<http://www.youtube.com/user/BetterLifeUAE>

<http://www.pinterest.com/betterlifeuae/>

This e-mail message, including any attachments, is for the exclusive use of the addressee and contains confidential or privileged information. If you have received this message in error, please immediately notify the sender and delete this e-mail and any attachments.Any review, retransmission, disclosure, copying or modification is strictly forbidden. Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into contracts or contractual obligations via electronic mail, unless otherwise agreed in writing between parties concerned.

<https://esagdesignhub.ae/>

  _____

   From: Denmark A <[email-masked]<mailto:[email-masked]>>
   Sent: Saturday, May 23, 2020 11:22:16 AM
   To: Marifi Lopez <[email-masked]<mailto:[email-masked]>>
   Cc: Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Sujan Raj <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>
   Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

   Hi Marifi,

   Good day!

   Could you please update us thank you.

   Regards,

   Den mark

   On Sat, May 23, 2020 at 11:18 AM Amani Bani Odeh <[email-masked]<mailto:[email-masked]>> wrote:

      Dears,

      Please update.and what the estimated time to sort it out as the customer is follow up.

      Thanks,
      Amani

      On Tue, May 19, 2020 at 9:37 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:

         Hi Marifi,

         Please see the phone number +971555827464

         Regards,

         On Tue, May 19, 2020 at 10:19 AM Marifi Lopez <[email-masked]<mailto:[email-masked]>> wrote:

            Dear Denmark ,

            In your invoice  attached no contact nos. of the  customer can you please provide.

            Regards,

MARIFI LOPEZ

Call Center Agent

TEL: +9714 404 20 20
FAX: +9714 320 30 57

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=094c83e6-ee01-4ecf-a6f6-1b5676ab0cfb&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-963c531d991db90148e1b268b540cefbfdf79515>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=094c83e6-ee01-4ecf-a6f6-1b5676ab0cfb&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-698b689142e23e206d3ac52b77d306c42b2a3d00>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=094c83e6-ee01-4ecf-a6f6-1b5676ab0cfb&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-a69a47530ede4aae87efb77f82d01a711e622cdd>

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            From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
            Sent: Monday, May 18, 2020 2:11 PM
            To: Marifi Lopez <[email-masked]<mailto:[email-masked]>>
            Cc: Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Sujan Raj <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
            Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

            Hi Marifi,

            Please find the attached Sales invoice for your reference.

            Regards,

            Den mark

            On Mon, May 18, 2020 at 1:56 PM Marifi Lopez <[email-masked]<mailto:[email-masked]>> wrote:

               Dear Denmark,

               Machine already received can you please provide us invoice copy and customer details.

               Regards,

MARIFI LOPEZ

Call Center Agent

TEL: +9714 404 20 20
FAX: +9714 320 30 57

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: Al Aweer, Ras Al Khor Industrial Area, P.O. Box 25441,  Dubai, United Arab Emirates

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=158d5f19-7eb8-435f-a5bc-ee014baa7421&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-170d528dbdc32b80b64c75a67d03b9c3ba392679>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=158d5f19-7eb8-435f-a5bc-ee014baa7421&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-2a4dbac29fa4bd33b2669b6d543f0ee703fce719>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=158d5f19-7eb8-435f-a5bc-ee014baa7421&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-a7c5d68ed621a18312bff4c401b3194e5d53b1b2>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.pinterest.com%2fbetterlifeuae%2f&umid=158d5f19-7eb8-435f-a5bc-ee014baa7421&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-47d5740bcb8775740d166f58e897ffaf7a1e6dd5>

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               From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
               Sent: Sunday, May 17, 2020 10:10 AM
               To: Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Sujan Raj <[email-masked]<mailto:[email-masked]>>
               Cc: Marifi Lopez <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
               Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

               Item handed over to One click.

               @Sujan Raj<mailto:[email-masked]> Please confirm once delivered to the vendor thank you.

               Regards,

               Denmark

               On Sun, May 17, 2020 at 9:21 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:

                  Hi Robert,

                  Thank you for the information,

                  @Amani Bani Odeh<mailto:[email-masked]> Item will be dispatched to the vendor today for evaluation.

                  Regards,

                  Den mark

                  On Sat, May 16, 2020 at 11:22 AM Robert Gonzales <[email-masked]<mailto:[email-masked]>> wrote:

                     Dear Den mark,

                     Pls. call Service center 971 4 404 2020 (Ms. Marifi).

                     Location in Better Life Warehouse, Ras Al Khor Industrial Area, Dubai

                     Near Nisssan Service Center

                     Regards,

ROBERT GONZALES

Commercial Executive

DIRECT: +9714 702 89 50 TEL: +9714 702 89 00
FAX: +9714 238 42 68 MOBILE: +971 55 812 63 18

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,  Dubai, United Arab Emirates

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-57d115c0d34e265fce2bd497f1ba676bc1079ba0>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-59ea155f1664e5b781feeec9dd9493e015f3097a>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=9a6da6e9-eded-4f4b-a267-788d07023a2a&auth=e38b0469095695ad8d3a2804be7c85fa22ad448b-895b5b6deff9444eee0534258ea70c1a83585595>

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                     From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
                     Sent: Saturday, May 16, 2020 11:17 AM
                     To: Robert Gonzales <[email-masked]<mailto:[email-masked]>>
                     Cc: Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Rashid Khan <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
                     Subject: Re: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

                     Dear All,

                     Good day!

                     May we know what is the exact address of your warehouse / service center and contact person to whom we will hand over the item?

                     Regards,

                     Den mark

                     On Sat, May 16, 2020 at 9:51 AM Robert Gonzales <[email-masked]<mailto:[email-masked]>> wrote:

                        Dear Amani,

                        Pls. send the unit to our Warehouse in Service center department.

                        We need PO number from which the item was billed.

                        Regards,

ROBERT GONZALES

Commercial Executive

DIRECT: +9714 702 89 50 TEL: +9714 702 89 00
FAX: +9714 238 42 68 MOBILE: +971 55 812 63 18

WEB: www.betterlifeuae.com<https://www.betterlifeuae.com>
ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,  Dubai, United Arab Emirates

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.facebook.com%2fBetterLifeUAE&umid=18ad8e3c-3060-4234-9ab1-7f9277f4e5c0&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-ff1e57632ea7c4105d6f2cf796b8927ab9f6e2ba>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftwitter.com%2fbetterlifeuae&umid=18ad8e3c-3060-4234-9ab1-7f9277f4e5c0&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-3fac4f64d7c4930851a80800e9b215194cc587eb>

<https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.youtube.com%2fuser%2fBetterLifeUAE&umid=18ad8e3c-3060-4234-9ab1-7f9277f4e5c0&auth=1935e818d4d6a270ea46fa5dfa832effe69d5840-1b3efe8f96ed7f0d39aeb3b12df9e04a36374e68>

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                        From: Amani Bani Odeh [mailto:[email-masked]<mailto:[email-masked]>]
                        Sent: Friday, May 15, 2020 10:53 AM
                        To: Rashid Khan <[email-masked]<mailto:[email-masked]>>; Robert Gonzales <[email-masked]<mailto:[email-masked]>>; Naveed Aftab <[email-masked]<mailto:[email-masked]>>
                        Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
                        Subject: [SPAM] Re: Order #600817864 // BLC-HBF02CRUK // Smeg - Hand Blender With Accessories Cream 50's Retro Style // Defective

                        Dears,

                        Please update the customer is waiting.

                        Thanks,

                        Amani

                        On Sat, May 9, 2020 at 11:02 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:

                           Dear Vendor,

                           Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

                           I wanted to try SMEG blender for the first time today and it doesn't work, seems to be faulty...

                           We appreciate your support in this matter, Thank you.

                           Stay HOME Stay SAFE…

                           Regards,

                           Den mark