Subject: Re: Order #700221772 / 700197012 COLLECTION
From: Denmark A <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 9 Jun 2020 17:31:21 +0400
List-Id: <ccteam.mumzworld.com>

@Alina D'Souza <[email-masked]> Please create a CRA to proceed thank
you.

Regards,
Den mark

On Tue, Jun 9, 2020 at 5:30 PM Mostafa saad <[email-masked]> wrote:

> Hello Denmark
>
> Yes, because we didn't have any CRA number to proceed the collection also
> not updated on the sheet
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Tue, Jun 9, 2020 at 5:28 PM Denmark A <[email-masked]> wrote:
>
>> @Mostafa saad <[email-masked]>  Smart Baby - Boys Sleepsuit
>> Pack of 3 - Parasol_6-12m /  SMB-TJGVPB03-6-12M
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> this
>> is only received.
>>
>> 700197012  For this SO we Did not receive yet.
>>
>> Regards,
>> Den mark
>>
>> On Tue, Jun 9, 2020 at 4:47 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> @Denmark A <[email-masked]>  Please check and confirm which item
>>> you receive it from the driver?
>>>
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> LM Supervisor at Mumzworld
>>>
>>>
>>> On Sun, Jun 7, 2020 at 3:39 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Mostafa / Denmark,
>>>>
>>>> Please confirm which item was received during collection CRA_AR_RE11048
>>>> which is showing refunded for the Value 59 AED
>>>>
>>>> Are we not checking the items before refunding the CRA? Customer is
>>>> asking for the remaining amount
>>>>
>>>> The CRA is for the below item -
>>>> SMB-TJGVPB03-6-12M
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> Smart
>>>> Baby - Boys Sleepsuit Pack of 3 - Parasol_6-12m
>>>> However customer claims that she sent
>>>>
>>>>
>>>> 700221772 AG-CUG1904472-00_12m
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1040414> SMYK
>>>> - Magic Happen Sleepsuit Pack of 3_12m
>>>>
>>>> 700197012 PDT-BS-YH-D3
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=638311> Ya'Hababy
>>>> City Stroller - Black & Red
>>>> Have created a CRA for  700197012, need to repair
>>>>
>>>> Please advise customer needs the refund asap
>>>>
>>>> @Umang Mehrotra <[email-masked]> please assist
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>>
>>>>
>>>>