Subject: 16820093 Atletico Madrid vs SD Eibar 19/05/2018 Fan Seller ES E-2291587 - fan seller instructed to do a hand delivery
From: Brian Sexton <[email-masked]>
To: Jose Manuel Pereira Seguro De Carvalho Filho <[email-masked]>
Cc: John Meerholz <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 18 May 2018 11:50:00 +0000

Hi Jose,

Did you intend to select hand delivery as the delivery plan on this case, was there a courier option available?

We should never arrange hand deliveries for fan sellers.

Seller advised that they had the tickets in hand and could take them to the buyer in person, you should have informed the fan seller that they must ship the tickets and changed the delivery plan and chosen the courier suggested by the system.

Kind regards,
Brian Sexton
[viagogologo]