Subject: Re: 16607116// TTE: 29/04/2018// TS: Pending Seller Payment// Seller : Power Seller Broker US
From: Lincoln Ferreira <[email-masked]>
To: Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Ashwani Panicker <[email-masked]>
Date: Tue, 1 May 2018 14:52:43 +0000

Hi all,

I'll escalate to payments to refund the buyer.

Kind regards,

Lincoln Ferreira
Seller Support US
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: Brian Sexton
Sent: Tuesday, May 1, 2018 10:28:40 AM
To: CS.NewYork
Cc: Urvika Chaudhary; Ashwani Panicker
Subject: Fw: 16607116// TTE: 29/04/2018// TS: Pending Seller Payment// Seller : Power Seller Broker US

Hi,

The venue for this event was incorrect.

The official site shows that the event was supposed to take place in Las Vegas that night but the buyer got tickets for Philadelphia.

Can the buyer please be refunded as the venue was incorrect on our system?

Kind regards,

Brian

________________________________
From: Urvika Chaudhary <[email-masked]>
Sent: 28 April 2018 08:03
To: Brian Sexton
Cc: Ashwani Panicker
Subject: TID: 16607116// TTE: 29/04/2018// TS: Pending Seller Payment// Seller : Power Seller Broker US

Hi

The buyer emailed that the tickets which he recieved are for wrong event .
The event is Jermy Loops scheduled to be held on 29th April 2018.

As per the buyer its not scheduled to be held in Las Vegas however its in Philadelphia .

Agent further checked on google which also states that the event is scheduled for Philadelphia and no information is available for Lasvegas .
However our website displays the information of Las Vegas.

The buyer is very upset and wants complete refund please check and advise.

Warm Regards,
Urvika Chaudhary
Trainer (LDP)
LiveSalesman.com
[X] [email-masked]