Subject: RE: TID-16573763/EVENT- FC Barcelona vs Real Madrid /DAYS TO EVENT-8 day(s), 11 hours away/BROKER TYPE-Power Seller-ES/ISSUE-Buyer purchased e-tix but being asked for hotel address
From: Irene Hernandez <[email-masked]>
To: Robert Cosgrove <[email-masked]>, 'Urvika Chaudhary' <[email-masked]>
Cc: gopal <[email-masked]>
Date: Sat, 28 Apr 2018 10:46:15 +0000

Hello,

Although is mobile tickets we require buyers to upload a local delivery address just in case that tickets type need to be changed.

Thanks,

Irene

From: Robert Cosgrove
Sent: 28 April 2018 11:43
To: 'Urvika Chaudhary' <[email-masked]>; Irene Hernandez <[email-masked]>
Cc: gopal <[email-masked]>
Subject: RE: TID-16573763/EVENT- FC Barcelona vs Real Madrid /DAYS TO EVENT-8 day(s), 11 hours away/BROKER TYPE-Power Seller-ES/ISSUE-Buyer purchased e-tix but being asked for hotel address

Adding Irene

Hi Irene,

Can you look into this for me?

Robert

From: Urvika Chaudhary [mailto:[email-masked]]
Sent: 28 April 2018 08:51
To: Robert Cosgrove <[email-masked]<mailto:[email-masked]>>
Cc: gopal <[email-masked]<mailto:[email-masked]>>
Subject: TID-16573763/EVENT- FC Barcelona vs Real Madrid /DAYS TO EVENT-8 day(s), 11 hours away/BROKER TYPE-Power Seller-ES/ISSUE-Buyer purchased e-tix but being asked for hotel address

Hi Rob

with reference to 16573763

The buyer purchased e-tickets but now being asked for the Hotel address to deliver the tickets which is creating confusion for the buyer.

Please confirm with the power seller if this an e-ticket or paper ticket.

Warm Regards,
Urvika Chaudhary
Trainer (LDP)
LiveSalesman.com
[X] [email-masked]<mailto:[email-masked]>