Subject: Wrong Tickets
From: Viraat Joshi <[email-masked]>
To: Viney Stan <[email-masked]>, Worchuirin <[email-masked]>, kritika <[email-masked]>, Subhojit Hati <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Fri, 30 Mar 2018 10:13:11 +0530 (IST)

Hi Guys: 

Please note this : 

Jelena, 7:51 PM 
Hi Viraat, I receiving a lot on emails where buyer's received incorrect tickets and asking me to forward to SS to check with the seller if he has correct tickets when buyer received incorrect ticket we need to follow wrong ticket received procedure even it i a Power Seller 

Jelena, 8:10 PM 
when agents follow the wrong ticket process, seller receives an email where says that there is an issue with the tickets and asking if he is able to provide correct tickets. If Seller has correct tickets he will provides them . This could save time to agents and FS 

Please follow these steps if not being done already and refrain from flagging such queries to Limerick. Any questions - lets address them in person :) 

Thanks 

Kind Regards 
Viraat Joshi