Subject: ECC Notes - 15219075 / Name : Il Divo
From: Brian Sexton <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Cc: 'Urvika Chaudhary' <[email-masked]>
Date: Tue, 20 Mar 2018 13:42:57 +0000

Hi Natalia,

There was a note from ECC on this case.

You replied to the buyer after this note.

Can you please make sure to read case notes clearly, this case should have been handled by ECC after this note.

@Urvika - please inform all agents to make sure that they are reading all case notes clearly

Kind regards,

Brian Sexton
Senior Agent - Outsourcing - India
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