Subject: Re: [AUDIT RED FLAG] TID-15818905 / Answer not related to query/ Vijender Sharma
From: Viraat Joshi <[email-masked]>
To: Robert Cosgrove <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Brian Sexton <[email-masked]>
Date: Thu, 8 Mar 2018 13:04:56 +0530 (IST)

Hi Rob, 

The audit has been discussed with the agent. He has been advised to read the buyer's query properly and to revert to each query. Thank you for highlighting the mistake. 

Kind Regards 
Viraat Joshi 

From: "Robert Cosgrove" <[email-masked]> 
To: "Viraat Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Brian Sexton" <[email-masked]> 
Sent: Wednesday, 7 March, 2018 17:04:21 
Subject: Fw: [AUDIT RED FLAG] TID-15818905 / Answer not related to query/ Vijender Sharma 

Hi, 

Once this has been addressed, please let me know. 

Robert 

From: Valentina Cante 
Sent: Wednesday, March 7, 2018 11:28 AM 
To: Robert Cosgrove 
Cc: Maiwenn Gouthe 
Subject: [AUDIT RED FLAG] TID-15818905 / Answer not related to query/ Vijender Sharma 

Hi Robert, 
I have come across a red flag for this agent 
Synopsis: Buyer emailed enquiring about face value ,and he has an issue to set the price to relist. 
Agent sent 2nd Contact cannot cancel blurb . 
Please confirm within 48 hours that the agent has been coached. 
Thank you. 

Kind Regards, 

Valentina Cante