Subject: 15841245
From: Monica Messina <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Mon, 5 Mar 2018 16:08:20 +0530 (IST)

Hello Urvika, 

Related to the other case I sent you this morning, the buyer received wrong tickets and now is asking when we will replace them. He will keep the tickets if we give him a partial refund. But the case is in pending sub already. What do I do? 

Thanks, 

Monica