Subject: TID: 15913589, Event name: Carlos Santana , Event in: 128 day(s), 13 hours away,
From: Urvika Chaudhary <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Gillbrinne Zola Moke <[email-masked]>
Date: Thu, 1 Mar 2018 11:26:22 +0530 (IST)

Hi Brian, 

Buyer is claiming to have received wrong ticket ,he bought Section : Upper Tier but he received Category 3 Balcon T. 

we are not able to view in the venue map if it's a downgrade or upgrade. 

Kindly advise the above so that we can provide the necessaery resolution to the buyer. 

can you please advise? 
Warm Regards, 
Urvika Chaudhary 
Trainer (LDP) 
LiveSalesman.com 
[email-masked]