Subject: Re: TID : 15734217
From: Monica Messina <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Tue, 27 Feb 2018 09:59:18 +0530 (IST)

Hi Urvika, 

Buyer bought tickets. received wrong tickets. said he will contact our lawyers, substitution of tickets with partial refund. seller did not fulfil. total refund to buyer. now the buyer is unable to buy new tickets as his name is blocked. he ask to unblock his name fast, he was advice bu AC Milan legal department. 

The buyer is very calm, he said he will contact our lawyers and that he was i contact with AC Milan legal department, but he did not made a direct threat to file a complaint. 

Please advice, the event is in 5 days. 

regards, 

Monica 

From: "Monica Messina" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, 24 February, 2018 16:23:37 
Subject: TID : 15734217 

Hello again :) 

In this case the buyer is a lawyer and he is asking to unblock his name, so he can buy new tickets. 
I don't really know what to do, Virat suggested to contact you. 

ciaoo