Subject: Fwd: TID: 15803672/// Event: Claudio Baglioni /// When: 201 days, 09 hours ///// Issue: Buyer complaining that he has got tickets with different section
From: Urvika Chaudhary <[email-masked]>
To: [email-masked]
Cc: Vijender Sharma <[email-masked]>
Date: Mon, 26 Feb 2018 17:12:05 +0530 (IST)

Hi Brian, 

The buyer of this case sent an email stating that he purchased for section " Lower tier Gallery" but got the tickets with some section "Gradinata". According to the 
buyer, he bought costlier tickets than the tickets he got. 

We checked the case. however unable to identify if the section is upgraded or downgraded. 

Kindly advise if the one he is receiving is an upgraded section or not? 

Warm Regards, 
Urvika Chaudhary 
Trainer (LDP) 
LiveSalesman.com 
[email-masked]