Subject: CID- 11425530 Query// Customer is blocked
From: Urvika Chaudhary <[email-masked]>
To: [email-masked]
Cc: [email-masked]
Date: Mon, 26 Feb 2018 16:56:19 +0530 (IST)

Hi Brian, 

With reference to case Id : 11425530 

The buyer emailed submitting the account recovery form. He provided the registered email address. However, they are unable to reset the password. 

As checked,the account is blocked. 

Can you please provide the reason behind the account being blocked for the customer 

Warm Regards, 
Urvika Chaudhary 
Trainer (LDP) 
LiveSalesman.com 
[email-masked]