Subject: Re: Emmy Cedeno Appointment
From: Paul Frisco <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 14 Oct 2016 16:06:06 -0400

Hi Ashish,

The guest was extremely upset, borderline irate about the experience at the
salon.  We will not be charging the guest, but let's pay Kelly the
promotional rate for the service.

Best,
Paul

Paul Frisco
*General Manager*
*Asanda Aveda Spa Lounge*
120 E. 56th Street, Floor 2. New York, NY.
o 347.325.9252
m 508.280.8426

On Fri, Oct 14, 2016 at 11:09 AM, Ashish Dabral <[email-masked]> wrote:

> Hello Paul,
>
> There is 1 Pink Ticket under Kelly Tomasso on 13th October Client Name:-
> Emmy Cedno the notes says: - "guest refuses to pay for service due to bad
> blow dry. refuses any accommodation - bs". Please advise should I close
> this ticket and will we pay to Kelly Tomasso for this service. Thanks
>
>
> Regards,
> Ashish Dabral
>