Subject: Re: Call Report 1-Sep-2016
From: Amresh Patel <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 2 Sep 2016 14:01:07 +0530 (IST)

Process 	Agent 	Inbound 	Outbound 	Abandoned 	Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	31 	2 	2 	0 	35 	0:05:43 	3:28:04 	Call Back Done 
Secure Tabs 	All 	19 	2 	1 	1 	23 	0:03:07 	1:06:51 	

Automax 	All 	0 	1 	0 	0 	1 	0:00:26 	0:00:26 	

TxtNation 	All 	176 	0 	15 	68 	259 	0:03:04 	8:08:38 	

Total 	
	226 	5 	18 	69 	318 	0:03:05 	12:43:59 	

From: "Deeksha Dadu" <[email-masked]> 
To: "Amresh Patel" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 2, 2016 1:13:21 PM 
Subject: Re: Call Report 1-Sep-2016 

I need separate calls for abandoned and separate for missed. Please send this report again. 

Sent from my iPhone 

On 2 Sep 2016, at 09:15, Amresh Patel < [email-masked] > wrote: 

	Process 	Agent 	Inbound 	Outbound 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
	HFL 	All 	31 	2 	2 	35 	0:05:43 	3:28:04 	Call Back Done 
	Secure Tabs 	All 	19 	2 	2 	23 	0:03:07 	1:06:51 	

	Automax 	All 	0 	1 	0 	1 	0:00:26 	0:00:26 	

	TxtNation 	All 	176 	0 	83 	259 	0:03:04 	8:08:38 	

	Total 	
	226 	5 	87 	318 	0:03:05 	12:43:59