Subject: HFL & Secure Tab Abandoned Call Report 16 Aug
From: Amresh Patel <[email-masked]>
To: Deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Angela LaCombe <[email-masked]>
Date: Wed, 17 Aug 2016 12:02:20 +0530 (IST)

Process 	Call Type 	Duration 	Customer Phone No. 	IST 	PHT 	Agents Avaiable 	Agents Who were on Call 	Call Back 	Called back after 	Spoke With Customer 	Call attempts 
HFL 	missed 	0:00:04 	19174128108 	02:30:53 16-Aug-16 	05:00:53 16-Aug-16 	Debbie 	- 	Call Back By Debbie 	22 min 	Yes 	1 
Secure Tabs 	abandoned 	0:02:22 	14039706074 	23:17:18 16-Aug-16 	01:47:18 17-Aug-16 	Debbie 	- 	Call Back By Debbie,She left a voicemail 	19 min 	No 	1 
Secure Tabs 	missed 	0:00:03 	13235851271 	23:09:50 16-Aug-16 	01:39:50 17-Aug-16 	Debbie 	- 	Call Back By Debbie,Number not reachable 	22 min 	No 	1