Subject: HFL & Secure Tab Abandoned Call Report 10 Aug
From: Amresh Patel <[email-masked]>
To: Deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Angela LaCombe <[email-masked]>
Date: Thu, 11 Aug 2016 11:59:21 +0530 (IST)

Process 	Call Type 	Duration 	Customer Phone No. 	IST 	PHT 	Agents Avaiable 	Agents Who were on Call 	Call Back 	Called back after 	Spoke With Customer 	Call attempts 
HFL 	abandoned 	0:03:53 	15099417335 	21:16:42 10-Aug-16 	23:46:42 10-Aug-16 	Louie,Beverly,Rakesh,Debbie,Julie 	Louie,Beverly,Rakesh 	Customer Call Again,Response By Debbie 	1 min 	Yes 	- 
HFL 	abandoned 	0:01:05 	18174447526 	05:53:30 10-Aug-16 	08:23:30 10-Aug-16 	Chris 	Chris 	Call Back By Chris 	25 min 	Yes 	1