Subject: Securetab_Abandoned_Chat
From: Amresh Patel <[email-masked]>
To: "Louie Jay Barsalote" <[email-masked]>
Cc: Deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 8 Jul 2016 20:49:40 +0530 (IST)

Hi Louie 
There has been 3 Abandoned chat in SECURETAB on dated 07 /07/2016 , So please give your proper explanation to Deeksha ma'am regarding this . 

Process 	Hour 	Abandoned Chats 	Skill 	Avg. Wait Time to Abandoned 	Agent Availblity 
Securetab 	3:00 PM 	2 		0:01:21 	Louie 
Securetab 	4:00 AM 	1 		0:03:05 	Louie 

Regards, 
Amresh Patel