Subject: HFL & Secure Tab Abandoned Call Report 7 July
From: Amresh Patel <[email-masked]>
To: Deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 8 Jul 2016 14:06:09 +0530 (IST)

Process 	Call Type 	Duration 	Customer Phone No. 	IST 	PHT 	Agents Avaiable 	Agents Who were on Call 	Call Back 	Called back after 	Spoke With Customer 	Call attempts 
HFL 	abandoned 	0:00:27 	18649216533 	19:36:57 07-Jul-16 	22:06:57 07-Jul-16 	Chris,Beverly,Faith,Julie 	Chris,Julie 	Call Back By Faith,She spok with Customer 	1 min 	Yes 	1 
Secure Tabs 	missed 	0:00:17 	18188886512 	21:24:42 07-Jul-16 	23:54:42 07-Jul-16 	Chris,Beverly,Faith,Julie 	- 	Call Back By Chris,He Spok with Customer 	3 min 	Yes 	1 
Secure Tabs 	abandoned 	0:00:01 	14802276479 	05:58:25 07-Jul-16 	08:28:25 07-Jul-16 	Louie 	Louie 	Call Back By Louie,She Lelf a Voice Mail 	5 min 	No 	2 
Secure Tabs 	abandoned 	0:00:01 	18438109685 	05:56:52 07-Jul-16 	08:26:52 07-Jul-16 	Louie 	Louie 	Call Back By Louie,She Lelf a Voice Mail 	2 min 	No 	2 
Secure Tabs 	missed 	0:00:06 	16267556864 	04:23:43 07-Jul-16 	06:53:43 07-Jul-16 	Louie 	Louie 	Call Back By Louie,she spok with Customer 	4 min 	Yes 	2