Subject: HFL & Secure Tab Abandoned Call Report 3 July
From: Amresh Patel <[email-masked]>
To: [email-masked]
Cc: Ashish Dabral <[email-masked]>
Date: Mon, 4 Jul 2016 16:09:18 +0530 (IST)

Date:-3/7/2016 

Process 	Call Type 	Duration 	Customer Phone No. 	IST 	PHT 	Agents Avaiable 	Agents Who were on Call 	Call Back 	Called back after 	Spoke With Customer 	Call attempts 
HFL 	abandoned 	0:02:09 	19203930241 	05:41:51 03-Jul-16 	08:11:51 03-Jul-16 	Louie 	Louie 	Call Back By Louie 	10 min 	No 	1 
HFL 	abandoned 	0:04:16 	19203930241 	05:36:25 03-Jul-16 	08:06:25 03-Jul-16 	Louie 	Louie 	Call Back By Louie 	6 min 	No 	1 
HFL 	abandoned 	0:00:09 	14162922168 	05:29:40 03-Jul-16 	07:59:40 03-Jul-16 	Louie 	Louie 	- 	- 	- 	- 
Secure Tabs 	abandoned 	0:15:47 	18087544196 	12:56:57 03-Jul-16 	15:26:57 03-Jul-16 	- 	- 	- 	- 	- 	- 
Secure Tabs 	abandoned 	0:14:20 	15035509438 	05:32:00 03-Jul-16 	08:02:00 03-Jul-16 	Louie 	Louie 	Call Back By Louie 	7 min 	Yes 	1 

Date:-2/7/2016 

Process 	Call Type 	Duration 	Customer Phone No. 	IST 	PHT 	Agents Avaiable 	Agents Who were on Call 	Call Back 	Called back after 	Spoke With Customer 	Call attempts 
Secure Tabs 	abandoned 	0:03:59 	18288172015 	02:14:04 02-Jul-16 	04:44:04 02-Jul-16 	Faith,Louie 	Faith 	Call Back By Louie 	9 min 	Yes 	1