Subject: HFL & Secure_Tb Abandoned Call Report 23 June
From: Amresh Patel <[email-masked]>
To: [email-masked]
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 24 Jun 2016 20:31:20 +0530 (IST)

Process 	Call Type 	Duration 	Customer Phone No. 	IST 	PHT 	Agents Avaiable 	Agents Who were on Call 	Call Back 	Called back after 	Spoke With Customer 	Call attempts 
HFL 	abandoned 	0:00:11 	13235913233 	21:44:22 23-Jun-16 	00:14:22 24-Jun-16 			HFL Billing Number 			
HFL 	abandoned 	0:04:57 	18175656349 	21:31:28 23-Jun-16 	00:01:28 24-Jun-16 	Mark,Beverly,Faith,Julie 	Mark,Beverly,Faith,Julie 	Call Back by Faith,She spoke with Customer 	12 min 	Yes 	1 
HFL 	abandoned 	0:00:02 	19727656680 	20:56:02 23-Jun-16 	23:26:02 23-Jun-16 	Mark,Beverly,Faith,Julie 	Faith,Julie,Beverly 	Call Back by Faith,She left a Voicemsg 	7 min 	No 	1 
HFL 	abandoned 	0:00:09 	17012811975 	10:20:08 23-Jun-16 	12:50:08 23-Jun-16 	Arfe 	Arfe 	The Number No Longer in Service 	1 min 	No 	1 
Secure Tabs 	abandoned 	0:02:10 	13027531441 	21:32:36 23-Jun-16 	00:02:36 24-Jun-16 	Mark,Beverly,Faith,Julie 	Julie,Faith,Mark 	Call Back By Faith, She left a Voicemsg 	12 min 	No 	1 
Secure Tabs 	missed 	0:00:25 	13235913233 	07:50:34 23-Jun-16 	10:20:34 23-Jun-16 			HFL Billing Number