Subject: Call Report Summary 2nd & 3rd April'2016
From: Ashish Dabral <[email-masked]>
To: deeksha <[email-masked]>
Cc: Rohitashv <[email-masked]>
Date: Mon, 4 Apr 2016 14:02:26 +0530 (IST)

2-April-2016 

Process 	Agent 	Inbound 	Outbound 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	20 	2 		22 	0:05:47 	1:57:38 	
Secure Tabs 	All 	10 	6 		16 	0:03:59 	0:56:15 	
TxtNation 	All 	0 	0 	114 	114 			
Total 		30 	8 	114 	152 	0:04:53 	2:53:53 	

3-April-2016 

Process 	Agent 	Inbound 	Outbound 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	7 	2 		9 	0:04:37 	0:42:09 	Call back done 
Secure Tabs 	All 	3 	6 		9 	0:03:54 	0:18:43 	
TxtNation 	All 	0 	0 	73 	73 			
Total 		10 	8 	73 	91 	0:04:15 	1:00:52