Subject: Call Report Summary 26th & 27th March'2016
From: Ashish Dabral <[email-masked]>
To: deeksha <[email-masked]>
Cc: Rohitashv <[email-masked]>
Date: Mon, 28 Mar 2016 14:28:14 +0530 (IST)

26-March-2016 

Process 	Agent 	Inbound 	Outbound 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	10 	2 	1 	13 	0:11:13 	2:08:27 	Call back done 
Secure Tabs 	All 	27 	10 	3 	40 	0:04:03 	2:57:53 	Call back done 
TxtNation 	All 	0 	0 	85 	85 			
Total 		37 	12 	89 	138 	0:07:38 	5:06:20 	

27-March-2016 

Process 	Agent 	Inbound 	Outbound 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	5 	1 	1 	7 	0:07:45 	0:37:59 	
Secure Tabs 	All 	18 	36 	3 	57 	0:02:54 	2:11:54 	Call back done 
TxtNation 	All 	0 	0 	85 	85 			
Total 		23 	37 	89 	149 	0:05:20 	2:49:53