Subject: Re: Crucial Roster for next week
From: <[email-masked]>
To: Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Subir Chakma <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Michael Bian <[email-masked]>, William Wijangco <[email-masked]>
Date: Fri, 11 Mar 2016 18:32:40 +0000 (UTC)

Hi Maam,
We will move to implement this changes.
Thanks,Emil

      From: Deeksha Dadu <[email-masked]>
 To: "[email-masked]" <[email-masked]>; "[email-masked]" <[email-masked]>; Subir Chakma <[email-masked]>; Ashish Dabral <[email-masked]> 
Cc: Saurabh Dadu <[email-masked]>
 Sent: Saturday, March 12, 2016 2:27 AM
 Subject: Crucial Roster for next week 
   
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There is a change in Cura call roster for next week. Kindly see below the changes and inform all who are concerned. For Phil, the change is in Allan’s shift on weekdays and for India it is for Mahir for weekdays. 

|  |  |  |  |  |  |  |  |
|  | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Agent | 14-Mar | 15-Mar | 16-Mar | 17-Mar | 18-Mar | 19-Mar | 20-Mar |
| Allan | OFF | 2:30pm-11:30pm (break between 4pm-5pm, curacall only until 10:30pm, 10-30pm-11:30pm txtnation) | 2:30pm-11:30pm (break between 4pm-5pm, curacall only until 10:30pm, 10-30pm-11:30pm txtnation) | 2:30pm-11:30pm (break between 4pm-5pm, curacall only until 10:30pm, 10-30pm-11:30pm txtnation) | 2:30pm-11:30pm (break between 4pm-5pm, curacall only until 10:30pm, 10-30pm-11:30pm txtnation) | 1:30pm-10:30pm (break between 1:30pm-2:30pm as soon as Allan comes in, while Rod is still around) | 5:30am-2:30pm (break between 1:30-2:30pm, no back up needed) |
| Louie | 1:30pm-10:30pm (break between 3:30pm-4:30pm, Mahir backs up) | 5:30am-2:30pm *(break between 10:30am-11:30am, Rod back up) | 1:00am-10:00am *(break between 2:30am-3:00am & 9:30am-10:00am, while Rod backs up) | 1:00am-10:00am *(break between 2:30am-3:00am & 9:30am-10:00am, while Rod backs up) | 1:00am-10:00am *(break between 2:30am-3:00am & 9:30am-10:00am, while Rod backs up) | 1:00am-10:00am *(break between 2:30am-3:00am & 9:30am-10:00am) | OFF |
| Mahir | 4:00pm-12:30am (break between 5:00pm-5:30pm while Louie backs up, 5:45-6:10pm, 10:30-10:35pm, no back up needed, Asanda between 8:05-10:30pm IST) | 4:00pm-12:30am (break between 5:00pm-5:30pm while Louie backs up, 5:45-6:10pm, 10:30-10:35pm, no back up needed, Asanda between 8:05-10:30pm IST) | 4:00pm-12:30am (break between 5:00pm-5:30pm while Louie backs up, 5:45-6:10pm, 10:30-10:35pm, no back up needed, Asanda between 8:05-10:30pm IST) | 4:00pm-12:30am (break between 5:00pm-5:30pm while Louie backs up, 5:45-6:10pm, 10:30-10:35pm, no back up needed, Asanda between 8:05-10:30pm IST) | 4:00pm-12:30am (break between 5:00pm-5:30pm while Louie backs up, 5:45-6:10pm, 10:30-10:35pm, no back up needed, Asanda between 8:05-10:30pm IST) | OFF | 2:30pm-11:30pm (break between 4:30pm-5:00pm  5:45-6:00pm, 10:30-10:45pm, no back up needed) |
| Rodolfo | 5:30am-2:30pm (break between 1:30pm-2:30 while louie backs up) | 5:30am-2:30pm * (break between 9:30am-10:30am, while Louie backs up) | 5:30am-2:30pm * (break between 10:00am-10:30am & 1pm-1:30pm, no back up needed) | 5:30am-2:30pm * (break between 10:00am-10:30am & 1pm-1:30pm, no back up needed) | 5:30am-2:30pm * (break between 10:00am-10:30am & 1pm-1:30pm, no back up needed) | 5:30am-2:30pm * (break between 11:00am-12pm, no back up needed) | OFF |
|  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |
|  |  | *No agent should take any break (not even a single one) between 5:30am-9:30am.  |  |  |  |  |
|  |  | *No agent should take any break (not even a single one) from 6:30pm-10:30pm |  |  |  |  |
|  |  | * I have clearly mentioned during which break time back up is needed and who will back up, rest of the times, back up is not required  |  |  |  |
|  |  | *THIS IS PHIL TIME ZONE SO PLEASE READ ACCORDINGLY |  |  |  |  |
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