Subject: Call Report Summary 1st & 2nd March'2016
From: Ashish Dabral <[email-masked]>
To: deeksha <[email-masked]>
Date: Thu, 3 Mar 2016 19:36:56 +0530 (IST)

1-March-2016 

Process 	Agent 	Inbound 	Outbound 	Voice Mail 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
Asanda 	All 	122 	15 		29 	166 	0:05:42 	12:03:09 	
HFL 	All 	21 	10 		1 	32 	0:04:34 	2:55:14 	Call back done 
Secure Tabs 	All 	20 	13 		3 	36 	0:06:55 	2:37:00 	Call back done 
TxtNation 	All 	103 	0 		83 	186 	0:05:41 	10:21:43 	
Universal 	All 	38 	19 		13 	70 	0:07:38 	5:45:17 	
Total 		304 	57 	0 	129 	490 	0:06:06 	33:42:23 	

2-March-2016 

Process 	Agent 	Inbound 	Outbound 	Voice Mail 	Abandoned & Missed 	Total 	Avg.Duration 	Total Duration 	Remarks 
HFL 	All 	22 	11 		1 	34 	0:04:28 	2:26:55 	Call back done 
Secure Tabs 	All 	25 	15 		1 	41 	0:04:23 	2:35:21 	Call back done 
TxtNation 	All 	88 	0 		109 	197 	0:09:24 	13:11:53 	
Universal 	All 	17 	3 		5 	25 	0:04:06 	1:42:00 	
Total 		152 	29 	0 	116 	297 	0:05:35 	19:56:09