Subject: Daily performance summary for LiveSalesman team for Nov 15th, 2022
From: HB report <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Nov 2022 09:05:06 +0530

Please find listed below the performance data for the LiveSalesman team for Nov 15th, 2022.

Total tickets created :

Total tickets created | Groups | | | |
Agent Name | Facebook KSA HB | HomeBox KSA | Whatsapp resolved | Whatsapp open | Grand Total
Grand Total | A PHP Error was encountered Severity: Notice Message: Undefined offset: 1 Filename: /var/www/html/epos/application/views/mail_template_ksa.php Line Number: 413 Backtrace: File: /var/www/html/epos/application/views/mail_template_ksa.php Line: 413 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 688 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 2 Filename: /var/www/html/epos/application/views/mail_template_ksa.php Line Number: 414 Backtrace: File: /var/www/html/epos/application/views/mail_template_ksa.php Line: 414 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 688 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 3 Filename: /var/www/html/epos/application/views/mail_template_ksa.php Line Number: 415 Backtrace: File: /var/www/html/epos/application/views/mail_template_ksa.php Line: 415 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 688 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 4 Filename: /var/www/html/epos/application/views/mail_template_ksa.php Line Number: 416 Backtrace: File: /var/www/html/epos/application/views/mail_template_ksa.php Line: 416 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 688 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 5 Filename: /var/www/html/epos/application/views/mail_template_ksa.php Line Number: 417 Backtrace: File: /var/www/html/epos/application/views/mail_template_ksa.php Line: 417 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 688 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once

Whatsapp chat type:

HB Chat Type | Reason Category | Sub Reason | Count of HB Chat Type
Grand Total | | | 0

Total count of ageing for Facebook KSA HB:

Facebook | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
| 0 | 0 | 0 | 0 | 0 | 1 | 1
Grand Total | 0 | 0 | 0 | 0 | 0 | 1 | 1

Total count of ageing for Whatsapp open:

Facebook | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
| 0 | 0 | 0 | 0 | 23 | 68 | 91
Grand Total | 0 | 0 | 0 | 0 | 23 | 68 | 91

Total count of ageing for Emails:

Whatsapp | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
| 0 | 0 | 0 | 0 | 34 | 20 | 54
Grand Total | 0 | 0 | 0 | 0 | 34 | 20 | 54

Please feel free to reach out for any further clarifications.