Subject: English Language Test - SONAM RATHORE
From: SONAM RATHORE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Nov 2022 07:23:53 -0500

| | Foreign Language Screening Test

Name | SONAM RATHORE    /  (+91) 9039273632    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

dear sir

your deliver address is not proper . we are unable to contact you. please send your proper address so we delivered that order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

dear sir
we sent our team back if they find something wrong we replaced your order

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