Subject: English Language Test - saurabh pal
From: saurabh pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Nov 2022 03:18:37 -0500

| | Foreign Language Screening Test

Name | saurabh pal    /  (91) 9260998664    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi, this side Saurabh this e mail is regarding your address that you have mentioned in  your registerd id. We wouldn't found your address that's why we enable reached you. So kindly change your address soon so we can reached you easily for further any query contact us. I hope understand we get back to you soon and your courier delivered when your address is right.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

This mail regarding your complain we found that you have mentioned tv cabinet have so many scratches so I would inform that our team reached you and repair your tv cabinet so you can enjoy your daily routine sir .

Thanks sir
SAURABH pal

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