Subject: Booking problem
From: Release Concierge <[email-masked]>
To: Pravesh Singh <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, release <[email-masked]>
Date: Wed, 9 Nov 2022 18:50:56 -0500

Hi Pravesh,
I can not apply payment because both massages are booked under Emily and I
don't know who the daughter is.
Please ask for training about how to book for another client when one
person is paying.

Thank you.

Kris

On Wed, Nov 9, 2022 at 2:39 PM Emily Martins <[email-masked]> wrote:

>
>
>
>
>   Release Wellness - Call Center Contact Form
>
>
>
> Customer's Name Emily Martins
> Customer's Phone Number (774) 437-8388
> Customers E-Mail Address [email-masked]
> Message Hi team,
>
> Emily has booked a massage appointment with her daughter and she called us
> requesting to change it into duo massage. We have made the changes, please
> apply the payment accordingly.
>
> Best regards,
> Pravesh Singh
> Date of Appointment 12-03-2022
> Time of Appointment 09:00 AM
> Agent's Name
> Pravesh
>
>
>
>
>
>