Subject: English Language Test - AMIT PATHAK
From: AMIT PATHAK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Nov 2022 06:27:54 -0500

| | Foreign Language Screening Test

Name | AMIT PATHAK    /  (+91) 8447530376    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear,
Your address provided us is wrong. Kindly update the correct address as per the order. So that we can dispatch your order successfully.
Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear,
Please provided us some images clearly. So that I can request our Top Management to exchange your order successfully.
Thanks

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