Subject: English Language Test - Ansh Kukreja
From: Ansh Kukreja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Nov 2022 03:03:43 -0500

| | Foreign Language Screening Test

Name | Ansh Kukreja     /  (01552) 8955660114    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I will call the customer and ask him regarding his appropriate address
If he/she will not be able the give me the adjact address then I would ask some named place nearby their address so the courier guy easily get that place and the receiver will get his/her order from there.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

I just want to help the customer in this situation because it's our responsibility to do so
I will went back to my team and share this problem with them and ask them to resolve this problem as soon as they can do
If the customer will not be satisfied with the TV after rapairment then i will definately work to replace the product

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