Subject: English Language Test - Sheela Yadav
From: Sheela Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Nov 2022 00:22:17 -0500

| | Foreign Language Screening Test

Name | Sheela Yadav    /  (91) 6264383409    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir/mam

I check with the status of your order it will deliver to you soon.

Regards,
Sheela yadav

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi abdul sir,

I see your status, your refund was initiate with us it will reflect in account soon. Sorry for the inconvenience,

Regards,
Sheela yadav

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