Subject: Daily performance summary for LiveSalesman team for Nov 6th, 2022
From: HB report <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Nov 2022 09:01:03 +0530

Please find listed below the performance data for the LiveSalesman team for Nov 6th, 2022.

Total tickets created :

Total tickets created | Groups | | | | |
Agent Name | Facebook HB UAE | Whatsapp open | Whatsapp resolved | HomeBox Instagram | Emails UAE | Grand Total
Grand Total | A PHP Error was encountered Severity: Notice Message: Undefined offset: 1 Filename: /var/www/html/epos/application/views/mail_template.php Line Number: 415 Backtrace: File: /var/www/html/epos/application/views/mail_template.php Line: 415 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 612 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 2 Filename: /var/www/html/epos/application/views/mail_template.php Line Number: 416 Backtrace: File: /var/www/html/epos/application/views/mail_template.php Line: 416 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 612 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 3 Filename: /var/www/html/epos/application/views/mail_template.php Line Number: 417 Backtrace: File: /var/www/html/epos/application/views/mail_template.php Line: 417 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 612 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 4 Filename: /var/www/html/epos/application/views/mail_template.php Line Number: 418 Backtrace: File: /var/www/html/epos/application/views/mail_template.php Line: 418 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 612 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 5 Filename: /var/www/html/epos/application/views/mail_template.php Line Number: 419 Backtrace: File: /var/www/html/epos/application/views/mail_template.php Line: 419 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 612 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once | A PHP Error was encountered Severity: Notice Message: Undefined offset: 6 Filename: /var/www/html/epos/application/views/mail_template.php Line Number: 420 Backtrace: File: /var/www/html/epos/application/views/mail_template.php Line: 420 Function: _error_handler File: /var/www/html/epos/application/controllers/Reports.php Line: 612 Function: view File: /var/www/html/epos/index.php Line: 315 Function: require_once

Whatsapp chat type:

HB Chat Type | Reason Category | Sub Reason | Count of HB Chat Type
Grand Total | | | 0

Total count of ageing for Facebook:

Facebook | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
| 0 | 20 | 24 | 0 | 0 | 0 | 44
Grand Total | 0 | 20 | 24 | 0 | 0 | 0 | 44

Total count of ageing for Whatsapp:

Whatsapp | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
| 2 | 42 | 14 | 5 | 2 | 2 | 67
Grand Total | 2 | 42 | 14 | 5 | 2 | 2 | 67

Total count of ageing for Emails UAE:

Emails UAE | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
| 1 | 13 | 6 | 3 | 2 | 2 | 27
Grand Total | 1 | 13 | 6 | 3 | 2 | 2 | 27

Please feel free to reach out for any further clarifications.