Subject: English Language Test - Mohammed Azharuddin
From: Mohammed Azharuddin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 6 Nov 2022 02:22:11 -0500

| | Foreign Language Screening Test

Name | Mohammed Azharuddin     /  (271201) +918668850011    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer!  We are so regrated that we could not deliver your order on the time due to not find out the right way, however, we will try our best to hand over your order to you on the time without any delay next time. Thank you!
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer! Our team will exchange the TV cabinet after looking at it which had installed before a week at your house or will provide you an other opportunity to purchase other apart from that, or will return your money as well if you are not willing to replace it or purchase something latest, thank you for contacting us!

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