Subject: Arabic Language Test - Azmat Husain
From: Azmat Husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Nov 2022 12:58:29 -0400

| | Foreign Language Screening Test

Name | Azmat Husain    /  (91) 8527904674    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I really appreciate your help, and I know it’s stressful when you’ve got work to do and you’re stuck like this. 4As soon as you reply, I’ll be automatically notified so I can start investigating for you.
Thanks for the suggestion; I appreciate you explaining how it would help you out. While 1that feature isn’t currently in our development roadmap, we are 2working on big improvements that will be helpful for the majority of our customers, and you’llsee those rolling out soon.
While we can’t build exactly what you’re after, I do have a suggestion that might get you most of what you need.

Thanks again for taking the time to talk to us! We always appreciate feedback

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

really appreciate your help, and I know it’s stressful when you’ve got work to do and you’re stuck like this. 4As soon as you reply, I’ll be automatically notified so I can start investigating for you.
Thanks for the suggestion; I appreciate you explaining how it would help you out. While 1that feature isn’t currently in our development roadmap, we are 2working on big improvements that will be helpful for the majority of our customers, and you’llsee those rolling out soon.
While we can’t build exactly what you’re after, I do have a suggestion that might get you most of what you need.

Thanks again for taking the time to talk to us! We always appreciate feedback

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