Subject: English Language Test - Jitesh Sharma
From: Jitesh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Nov 2022 02:19:56 -0400

| | Foreign Language Screening Test

Name | Jitesh Sharma    /  (91) 7042427307    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

From [email-masked]
To     - Abcd@ gmail.com
Date - 5,Nov,2022

Sir/Mam
I would like to apologize for your inconvenient this mail is regarding to verify your address by which we can deliver your order on the time kindly verify your address again and for better service you can contact us also 918383****

Regards
Jitesh Sharma

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

From [email-masked]
To     - Abcd @ gmail.com
Date - 5,Nov,2022

Sir
I would like to apologize your inconvenient i have registered your complain our team will reach on your location and check the product and try to resolve your query as soon as possible

Regards
Jitesh Sharma

| |