Subject: English Language Test - rohit srivastav
From: rohit srivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Nov 2022 08:14:49 -0400

| | Foreign Language Screening Test

Name | rohit srivastav    /  (+91) 9940529076    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We regretfully inform you that order of hand bag has been delayed. Due to incorrect address. We apologize for any inconvenience, and we apricate your understanding. We would like to further assist with any questions you may have.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Thank you for connecting with us. We apologize for any inconvenience. We will send our employee to your address and he will check the TV Cabinet and he will assist you with return or replacement.

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