Subject: English Language Test - mayank chauhan
From: mayank chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Nov 2022 10:15:59 -0400

| | Foreign Language Screening Test

Name | mayank chauhan    /  (110091) 9910425927    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi xyz,

We would like to inform you that as per our record your address is showing wrong. Please let me know your proper address and landmark with correct pincode. Please let us know if there is more we can do for you, we will happy to help you.

Thank,
Abc

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

We apologise for the inconvenience.We will need to work with installation team.

Please provide a image of you losses.

Thanks,

Mayank

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