Subject: English Language Test - Rizwan Rizwan
From: Rizwan Rizwan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Oct 2022 02:15:31 -0400

| | Foreign Language Screening Test

Name | Rizwan Rizwan    /  (122007) 7982410605    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

I would like to inform you that, we tried to deliver your product. But we are not able to find out your address as you mentioned while placing the order. I would like to request you to provide a proper and correct address. So, it will be helpful to deliver your product as soon as possible.

Thanks and Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

I would like to inform you that, your request has been registered. I will let you know soon about your concern. As per the policies of the company your concern will be fulfilled.

Thanks and Regards

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