Subject: Arabic Language Test - Abdus Salam
From: Abdus Salam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Oct 2022 05:25:59 -0400

| | Foreign Language Screening Test

Name | Abdus Salam    /  (+91) 9540618165    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello Sir, first of all I am very sorry for your trouble, I understand your concern, we tried the best to deliver the order ,but the address was wrong,  could you please tell us your address again, so we can correct it, Thanks.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello Sir, We are really sorry for this, please don't worry, i have raised your complaint, soon our installation department will contact you, Thanks.

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