Subject: Now available: the new lineup from Surface
From: "Microsoft Store" <[email-masked]>
To: <[email-masked]>
Date: Tue, 25 Oct 2022 12:41:25 -0600
List-Id: <96540.xt.local>

Now available: the new lineup from SurfaceExplore new laptops designed by Microsoft &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj;
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 Free standard shipping. Expected delivery within 3-7 business days after shipping. See
 
https://support.microsoft.com/en-us/help/4000644/microsoft-store-shipping-options-costs-delivery-times 
webpage  for additional details.

¹Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See 
https://aka.ms/SurfaceBatteryPerformance 
https://aka.ms/SurfaceBatteryPerformance  for details.

²5G not available in all areas; compatibility and performance depends on carrier network, plan and other factors. See carrier for details and pricing.

³Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

⁴Offer valid with purchases of Surface Pro 9 or Surface Laptop 5 after trade in of qualifying Microsoft Surface and Apple devices made between October 12, 2022, 12:01 AM PST, and November 25, 2022, 11:59 PM PST, where the customer submits the online trade-in claim for their used device between October 12, 2022, 12:01 AM PST, and November 25, 2022, 11:59 PM PST (the “Promotion Period”), while supplies last. Available only in Microsoft Store online in the United States (including Puerto Rico). To be eligible for trade in, (i) you must own the qualifying device, (ii) device must power on, battery must hold charge and not be required to be plugged in to operate, and device must be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, and include original chargers/accessories and hard drive, and (iii) device cannot be password protected, must not have any modification(s) or have device warranty seal broken. To receive trade in value, you must purchase Surface Pro 9 or Surface Laptop 5 and complete the online trade-in claim during the Promotion Period. Customer will receive a minimum of $100, up to $600, depending on device type and condition after inspection by Teladvance. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements within 15 days of completing the online trade-in process. All trade-ins are final. See 
https://www.microsoft.com/en-us/store/b/microsoft-trade-in?activetab=pivot:forpersonaltab 
Microsoft Store Trade-in Program  for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of one (1) trade-in per new purchase of Surface Pro 9 or Laptop 5 device per customer.

This offer is operated by Teladvance, LLC and is not sponsored by Microsoft. Any appraised value will be determined at trade in and provided by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval.

Product expert appointments are available in select markets only. Must be 18 years or older to book an appointment.

Surface 60-day return policy: Return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Microsoft reserves the right to modify or discontinue offers at any time. Microsoft Store return policy applies to extended returns. See applicable 
https://support.microsoft.com/en-us/account-billing/returning-items-you-bought-from-microsoft-store-for-exchange-or-refund-81629012-aa4f-f48b-2394-8596f415072b 
Microsoft Terms of Sale  for more information.

Surface 60-day price promise: Offer valid on purchases of Surface devices made at Microsoft Store for 60 days from purchase date (“Offer Period”). Excludes Surface Hub. Customer is eligible for price adjustment only if the price of the purchased Surface is reduced during the Offer Period and in stock for purchase. Customer must contact Microsoft Store Sales & Support with order number and any other information requested by a representative for price adjustment. Credit will be provided to same method of payment. Limited to 5 devices per eligible Customer during the Offer Period, maximum of 1 price adjustment per device. Microsoft reserves the right to modify or discontinue offers at any time.

  
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