Subject: English Language Test - Megha Chauhan
From: Megha Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Oct 2022 06:58:50 -0400

| | Foreign Language Screening Test

Name | Megha Chauhan    /  (8929986825) 8929986825    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir/mam,

Sorry for the inconvenience, we've tried to reach you but our delivery partner having some problem finding your delivery address, can you please check if the address provided by you doesn't have some mistake. (typing error or something)If not, then please share the landmark area nearby your address so it will help us reaching you.

Thanks & Regards

Megha
babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Sorry for the inconvenience, our executive will visit you soon and we will take further action accordingly after his visit.

Thanks & Regards

Megha

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