Subject: English Language Test - Lokesh Karanjekar
From: Lokesh Karanjekar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 22 Oct 2022 04:16:41 -0400

| | Foreign Language Screening Test

Name | Lokesh Karanjekar    /  (+91) 7262979470    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

This email is regarding order number EHIKBAG-2001 which was supposed to have reached you by now. Unfortunately, the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery.

Another way of completing the order is by contacting the courier company whose number is and providing him with your exact location or going to the courier company yourself and collecting it.

Extremely sorry that you had to go through this experience with us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | The passage of the Reform Bill in 1832 clarified two basic principles of cabinet government: that a cabinet should be composed of members drawn from the party or political faction that holds a majority in the House of Commons and that a cabinet's members are collectively responsible to the Commons for their conduct of ...

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