Subject: English Language Test - Nitin Kumar
From: Nitin Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 Oct 2022 23:49:33 -0400

| | Foreign Language Screening Test

Name | Nitin Kumar    /  (122001) 8527701771    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir /mam

Thanku you for your email.we take our customers problem seriously and we are hear to glad you .

First ,I would like to apologize. .I won't you know that we appreciate your feedback and as soon as possible .Our team members regularly contact to courier company for your order .as soon as possible your order delivered at your address

Thanku

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir /mam

Thanku you for your email.we take our customers problem seriously and we are hear to glad you .

First ,I would like to apologize from for team members.I won't you know that we appreciate your feedback and as soon as possible our team members visited your address to solve your problem.

Thanku

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